Shipping Policy
Little Mates aims to deliver every order quickly, safely, and efficiently. This Shipping Policy outlines our order processing, delivery timelines, shipping charges, and other important information.
Order Processing
Orders are processed within 3–4 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery
Delivery times may vary depending on your location.
- Standard Delivery: 3–7 Business Days
- Express Delivery (where available): 1–3 Business Days
Shipping Charges
Shipping costs are calculated during checkout based on your delivery location and the shipping method you select.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking details so you can monitor your shipment.
Delivery Delays
Delivery may occasionally be delayed due to weather conditions, courier service disruptions, public holidays, or unforeseen circumstances. We appreciate your patience and understanding in these situations.
Incorrect Address
Please ensure your shipping address is complete and accurate before placing your order. Little Mates is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information.